Erfaren WFM Specialist til Traffic & Operational Excellence i Nordeas kontaktcenter

About the role

Job ID: 6805 We are looking for an experienced and analytically strong Workforce Management specialist to help strengthen and develop WFM in Customer Service DK. This is an opportunity for you to take a key role in forecasting, capacity planning and workforce planning, while translating complex data into clear recommendations that support both customer experience and efficient operations. You will join highly skilled professionals working in a…

Skills

Excerpt of a job ad published on nordea.com. Read the full ad there.